At No1 Bond Cleaning Brisbane, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with Australian law. This privacy statement sets out how we collect, use, disclose and protect your personal information.
Collection of Personal Information
We only collect personal information that is necessary for us to carry out our services, including:
- Your name, address, email address and telephone number
- Payment information
- Information about your property, including its location and any specific requirements for our services
We collect this information directly from you or from third parties, such as real estate agents or property managers.
Use of Personal Information
We may use your personal information for the following purposes:
- To provide our services to you
- To communicate with you about our services
- To process payments and issue invoices
- To comply with our legal obligations
- To improve our services
Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- To our employees, contractors or service providers who assist us in providing our services to you
- To third parties who assist us in processing payments or issuing invoices
- To comply with our legal obligations, including responding to lawful requests from law enforcement agencies
- With your consent
We will take reasonable steps to ensure that any third party to whom we disclose your personal information is bound by obligations of confidentiality and privacy.
Protection of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We have security measures in place, including secure storage of physical records and electronic systems, to protect against unauthorised access.
Access and Correction of Personal Information
You have the right to access and correct the personal information that we hold about you. If you wish to access or correct your personal information, please contact us using the details provided below.
If you have any questions or concerns about our privacy practices, or if you wish to make a complaint about a breach of privacy, please contact us at:
NO1 Bond Cleaning Brisbane
Phone: 07 3186 5466
Address: 161 Robertson Street, Fortitude Valley QLD 4006
Hours: 9.am – 5.30 pm Monday to Friday
We will respond to your complaint within a reasonable timeframe and take appropriate action to address your concerns.